Treatment Guidelines

ICBC Physiotherapy Treatment Information

If you have been injured in a car accident and covered under ICBC, we have put together some information that we hope you find useful in your journey to recovery.

Table of Content

Whiplash

Tension Headache

Concussion

Neck Pain

Low back Pain

Knee Injuries

Common injuries following a motor vehicle accident (MVA)

Whiplash

Cause:

Sudden acceleration-deceleration, head and neck suddenly move in opposite direction.
Sudden traction / stretch of soft tissue, neuro-vascular structures, followed by compression of neck joints and soft tissue structures.

Common Symptom experienced:

Neck pain & stiffness
Loss of neck/upper back range of motion
Soft tissue tenderness
Sometimes : tingling, numbness, shooting pain down arm to hands
Difficulty falling asleep, staying asleep
Morning stiffness of neck, upper back, between shoulder blades region

Prognosis

GREAT! The earlier you get moving, the better the prognosis and return to function and your life!
Get moving (within available ranges) and see your Physiotherapist for treatment and guidance!

Book Online Here

Tension Headache

Cause:

Neck and upper back soft tissue injury
Stretch or compression of soft tissues due to sudden neck/ head movements
Muscle spasm following an injury

Common Symptom experienced:

Mild to moderate, diffuse dull headache that is often described as if there is a tight band around the head, or base of skull, etc.
Tenderness on the scalp, neck and shoulder / upper back muscles.
Tightness or pressure sensation on forehead muscles, on the sides and back of the head.

Prognosis

Good! The earlier you get assessed and get proper treatment, the better the prognosis and return to pre-accident function and ability.
Soft tissue pain relief techniques, mobilization of stiff joints, gentle movements within nonsymptom-increasing range, are some of the best way to start. Contact a Physiotherapist to get your rehab journey started.

Book Online Here

If you need an ICBC physiotherapist to help recover from the concussion

ConcussionWorse injuries are usually reported when people were not using seatbelts.

Cause: similar to whiplash, concussion may occur due to

A sudden acceleration or deceleration of the head due to change in direction of movement, such as a car crash. Impact does not have to occur at head.
An impact to the head and neck or upper body that change direction of movement of brain & nerves of spinal cord.
Mechanism for concussion often occur in sports, such as Rugby, hockey, football, etc.

Common Symptom experienced:

Dizziness
Headaches
Poor sleep
Difficulty with concentrating activities such as studying and working
Difficulty with activities that requires eye gazing such as reading, watching TV, scrolling on cellphone
Memory loss
Light/noise sensitivity

Prognosis: Very good and individualized treatment plan is guided by severity of symptoms and injuries.

‘Relative Rest’ and progressive loading is a good way to start. Complete rest = BAD.
Limiting some brain activity in the beginning and getting some rest is a good way to start.
Gradually, your physiotherapist will introduce light activities and tasks that do not increase your symptoms, making sure that you can return to previous activities safely.

Book Online Here

You might be suffering neck pain after a car accident or overstretch.

Neck painCommon after whiplash and neck strains.

Cause: overstretch or compression of soft tissues followed by muscle spasm

Common Symptom experienced:

Tenderness on the neck and back of skull area on palpation
Neck muscles spasms
Reduced neck range of motion
Stiffness or a heavy feeling on the neck or head region
Sometimes: pain that moves down from your neck to shoulder and upper back area
Sometimes: neck pain + headache

Prognosis: Also great! The sooner you seek professional rehab advice, the faster you can return to pre-accident activities.

Book Online Here

ICBC provides physiotherapy treatments for passengers and drivers including lower back pain

Low back pain

Cause:

Rapid jerky thrusting movement of the body in various directions
Driver - ‘brake leg’ : force transmitted up ‘brake’ leg with impact
Passenger - ‘dashboard injury’ : force transmitted up leg(s) through knee

Common Symptom experienced:

Loss of low back range of motion
Achy, dull pain across low back and hip region
Low back Stiffness and tenderness
Low tolerance for prolonged periods in one position, such as sitting and standing
Pain during position changes (transitional movements) such as sit to stand, rolling in bed, getting in/out of the car
Weakness and low exercise tolerance
Difficulty with walking and activities of daily living such as cooking, cleaning, bathing
Poor sleep
Sometimes: sharp and/or shooting pain running down from low back region to buttocks, legs and feet.
Sometimes: Low back pain accompanied by neck and upper back pain

Prognosis: Similar to whiplash injury

Get moving! A combo of movement within the available range and rest. Contact our Vancouver Physiotherapist to get your rehab journey started!

Book Online Here

You can get knee injury by hitting dashboard during a car accident

Knee injuries

Cause:

‘Dashboard Injury’ : knee(s) impact dashboard of car, can cause ligament injury (PCL, ACL, MCL, LCL), other soft tissue injuries, fracture (knee cap, Tibia, Fibula)
Sudden jerky movements can overstretch, tear, or twist knee soft tissues such as ligaments, and cartilage.

Common Symptom experienced:

Minor injuries such as bruising, scrapes and cuts
Swelling
Warmth
Tenderness on palpation
Capsular stiffness and rigidity
Apprehensive knee movements
Limited knee range of motion
Knee and leg pain
Difficulty bearing weight on affected leg
Difficulty in standing, going up/downstairs
Sensation of unsteadiness and lack of balance and stability

Prognosis: This can vary depending on the structure and extent of the injury. Contact a Physiotherapist to get your rehab journey started!

Book Online Here

FAQ

Do I have to pay for ICBC physiotherapy treatments?

Our clinic will direct bill ICBC for the physiotherapy sessions, and there will be no out-of-pocket cost to you.

How many ICBC physiotherapy treatments do I have?

As many as is needed to rehabilitate you back to your pre-injury state, and you are benefiting and making functional gains as a result of ICBC physiotherapy treatments.

ICBC pre-approves 25 physiotherapy sessions for the first 12 weeks after your injury date. If more treatment is required, the physiotherapist will submit a Treatment Plan. A Treatment Plan outlines your functional gains to date, what further functional gains we expect (let’s call them Goals), and number of session to accomplish our goal(s).

What do I need to start ICBC physiotherapy treatment?

- ICBC claim #
- Accident date

With this information, you can book a physiotherapy assessment (link here) and start the treatment right away.

If 12 weeks has passed from your accident date and you are having treatment for the first time, we will contact ICBC to have the first few sessions approved. Once approved by ICBC, these initial visits allow the physiotherapist to assess and treat you, while completing a Physiotherapy Treatment Plan to submit to ICBC. The treatment plan would include an Extension request for physiotherapy treatment.

What benefits can I expect from Physiotherapy?

Depending on the stage of the injury (acute or chronic) the benefits of physiotherapy treatment include:

Decrease in pain
Increase in pain-free Range of Motion
Increase in strength and cardiorespiratory endurance
Improvement in balance and coordination
Increase independence and function
Accelerate return to previous activities (leisure, work, sports)

What will a physiotherapist do to help with my car accident injuries?

After the initial assessment, both client and physiotherapist will discuss treatment options to address the injuries and a personalized plan will be administered. Some techniques commonly applied are:

Manual therapy

Using their hands, our Vancouver physiotherapists are able to help improve soft tissue circulation, blood flow, reduce swelling and improve joint mobility

Soft Tissue Release

STR is a composed of hands-on manual therapy technique used to address soft tissues (muscle, ligaments, fascia, tensons) injuries. Techniques such as active assisted stretch, cupping, massage, and scrapping helps to decrease the sensation of tightness, adhesions and scarring that might occur after an injury, resulting in pain, loss of mobility, strength, and function.

Our physio clinic offers a comprehensive ICBC physiotherapy treatment program

Personalized exercise prescription

Starting with simple, pain-free and effective exercises to help strengthen the muscles affected by the injury, this is one of the most important steps in the rehabilitation process. Client adherence to the exercises prescribed by the physiotherapist helps to speed it up recovery and to reduce chronic pain and re-aggravation episodes.

Optimally, strengthening program is the long-term fix to any injury, since we need to make the body function by itself again. Most of the short-term pain relief techniques mentioned here, helps the body to perform better in the framework in between sessions, so you can exercise and get stronger. IT’S A TEAMWORK!

In addition to regular exercises that can be performed safely at home or in the gym, we offer Clinic Pilates here at Van Sports & Physio (What is Clinical Pilates? | Van Sports & Physio (vansportsphysio.com)) to help you to get stronger.

Modalities

Physiotherapy devises such as Low-Level Laser Therapy ( Low Level Laser Therapy | Van Sports & Physio (vansportsphysio.com)), Electrotherapy, and ICE/Heating packs help to accelerate healing process, reduce inflammation, reduce muscle pain and spasm)

Our physiotherapist provides IMS treatment to increase the joint motion

Intramuscular Stimulation

IMS involves the insertion of a sterile dry needle into taut and tender muscles at the site of pain or near the spine where the nerve that’s associated to the affected muscle originates from. Increased joint range of motion and ease of motion and reduction in pain intensity are some of the benefits of IMS. You can check it more on our blog post by the Physiotherapist Yvonne here: What is IMS? Is This Treatment For Me? | Van Sports & Physio (vansportsphysio.com)

Acupuncture

Also using the insertion of sterile needles in specific points through the body, this technique is helpful for chronic pain.

Other important information

Besides Physiotherapy treatment, any person involved in a car accident can have access to multiple health care treatments, such as massage therapy and counselling.

You can find more information about ICBC Enhanced Care available to individuals involved in a car accident on ICBC’s website: ICBC Enhanced Care - New auto insurance for B.C.

Google Rating

5.0

Van Sports & Physiotherapy

Courtney Houston

23:15 13 Sep 24

From the reception to to clinical team my experience was welcoming from the start. Kim’s clinical experience was evident throughout her assessment. She used a very hands on approach to understand my specific issues. I left their office with the right amount of homework and the satisfaction that I’d gone to the right place to make the gains I am looking for.

vijul seth

04:33 10 Sep 24

Love this place, very professional, friendly and knowledgeable therapists. I always come here and recommend my friends to visit regarding any issues , it will be fixed. Alen has a good knowledge of his profession and has helped me recover from shoulder, neck and leg muscle pains.

Carmen

04:02 22 Aug 24

Great staff! I was in a car accident and didn’t know where to start. I knew I needed help with a concussion. The receptionist was very informative and helpful. Both Alen and Collin helped me understand more of what was happening and gave me solid advice and exercises to help advance my healing. Looking forward to seeing them in the future.

Jas Dhaliwal

06:41 10 Aug 24

Kim is extremely knowledgeable, and creates effective treatment plans. I saw real improvement quickly. Highly recommend

Lucy Stephenson

01:03 23 Jul 24

Fabio is fantastic! A true professional and very thorough and knowledgeable. He was able to alleviate my pain and worked on my problem areas and gave me a thorough assessment. I was actually very surprised and happy at the amount of time he spent on me. This osteo modality is definitely helpful for people that are looking for pain relief and increased functionality.

Bob Gillis

02:24 05 Jul 24

I'd have to rate Kim as the best physiotherapist I've ever had. In fact the whole operation at Van Sports is top notch.

Elaina E

18:29 16 Jun 24

Physio Kim has been helping me since I fractured my ankle last year. Her instructions sped up my recovery. She is very patient and professional. I highly recommend her. Zlata at the front desk is very friendly and helpful.

Jonathan Lo

18:02 15 Jun 24

Kim and Collin are great. They are really helpful, knowledgeable, and supportive. They have helped me with various injuries over the years. I really appreciate their great work!

Melanie Green

23:55 06 Jun 24

Kim saved my neck and therefore my life. She is thorough, informative, kind, reliable and resourceful. Where nothing before worked, Kim helped me regain a quality of life, not just through physical exercises but also through adapting my mindset. So grateful!

Carolyn Victoria Mill

18:35 26 Apr 24

Kim was amazing. Confident, informed and educational...great communicator who knows her stuff. We felt we understood the whole situation better after being assessed for a work related wrist/thumb injury. Cool office with Worksafe BC friendly care, just what we needed. ?

kasen kasen

20:41 24 Apr 24

Doctor Kim is amazing. She helped me with my sport related injury. And the most important part, she explained to me how to avoid it in the future.

Maria Schlossky

01:50 16 Feb 24

I have seen a huge improvement in my pain levels since visiting Van Sports Physio every week. I usually see Alen for therapy on my foot after having cryosurgery for neuromas. I find Alen and all the staff to be very friendly, supportive and professional. Booking is easy, they have good availability and offer direct billing to insurance (Chambers plan accepted). I will continue to choose Van Sports Physio for my physiotherapy needs.

Alka Patel - Realtor

02:03 08 Feb 24

Overall great experience with Van Sports & Physiotherapy. Staff is friendly & kind. My therapist Alen Birac is amazing, he is a healer! He is professional, knowledgeable, a great listener & diagnosed my issues promptly. His treatment was very effective, I highly recommend Alan!!

Liia Vuur

01:37 03 Feb 24

Kim is an amazing physiotherapist. She is extremely knowledgeable and works very hard to support injury recovery while also recognizing life style and impact of recovery on activity. I have been seeing her for years and will continue to see her for years to come!

Bernard Loh

20:48 24 Jan 24

Kim is the best!! She is very knowledgeable, thorough and very friendly. She analyzes my problems very well and has always recommended very effective remedies. I am a fairly active older adult and as one can expect, I have my fair share of injuries over the years, which Kim has always managed to fix. I would certainly recommend Kim to anyone who need a physiotherapist without any hesitation.

Inkeri Meharg

19:15 19 Jan 24

The best Physio! Kim is practical, thorough, and meets me where I’m at. Acupuncture after a good hands-on treatment really integrates the benefits. I’m doing my 10 minutes of “homework” daily.

Gerald “Gerry” Kichok

07:04 06 Jan 24

Excellent high-quality physiotherapy. Everybody is different. Every injury has a different. Every person seeking help is at different level of understanding and ability. Compared to the usual physiotherapy I have received over the years where they treat everyone with the same injury exactly the same with the same techniques where someone spends 5 minutes checking on my damaged body, then hooks me up to same electronic machine for 30 minutes before telling me I'm done, see you next time. On a set schedule, using the same set of tools. Alen works on my damaged body hands-on, getting to see and feel what is going on. What is healing on time, and what needs more attention. He spends the entire 30 minutes working with me and on me. He is with me giving pointers, taking my feedback, and adjusting my session exactly to what i need to heal the best I can. I can not say enough good things about the treatment Iave received. I'm a 58 year old overweight cyclist who has recently had a full right knee replacement and needed rehab to recover. I have recovered from many terrible injuries over my lifetime, and I have trained with top coaches, physiotherapists, massage therapists, and nutritionists as a professional cyclist. Getting the proper attention and treatment is the key to the best recovery.

Home Run Movers

03:26 03 Jan 24

As a 46yr old owner and active member of the Home Run Movers team (and outdoor enthusiast), it’s crucial that I keep on top of my fitness and conditioning. I recently experienced what I feared was a slipped disc, that kinda scared me. So, I made an appt based on my partners positive reference. I was feeling better before hand, but I’m glad that kept the appointment. Alen listened closely, ran me through a list of physical tests and identified a different, albeit important issue that had caused the problem on my right side causing sciatic pain and instability. He educated me on the cause and equipped me with a series of simple exercises that I will be doing to strengthen that area and bring it back into balance. Thanks Alen, I appreciate you.

Melany

17:41 22 Nov 23

I’ve been to the clinic for physio and massage and have been extremely happy with each service. I’ve seen 3 different providers and all 3 are very informative, kind and helpful. I truly appreciate their efforts in providing the best and most affordable services. All staff are welcoming and very friendly. I am seeing Kim for an ongoing knee injury and although it’s only been one visit I feel confident we will reach our goal.

Asia Oceans

20:12 28 Oct 23

After a car accident I have been seeing Kim at Van Sports and Physiotherapy. She is the best physiotherapist I have ever been to and I would highly recommend her for her extensive physiotherapy skills, knowledge and experience!! It is a pleasure to receive treatment at Van Sports and Physiotherapy!

Jason F

14:36 18 Oct 23

Alen Birac is an amazing physiotherapist! I came in with a couple of issues that have been bothering me for several years. After a quick exam, he was able to pinpoint both issues (one with a muscle, and the other with a nerve) and provide helpful guidance on the road to recovery. Very friendly and competent service!

Sheyla Amaral

23:09 13 Oct 23

All physiotherapist are incredible, I have a lot of fun going to Van Sport even that the reasons are never good. They are very professionals and equipments are good.

Clair H

19:13 28 Sep 23

I was impressed with how knowledgeable and friendly the staff are. Thanks especially to Kim who is helping me work though some injuries with her holistic and intuitive approach.

Khizar Ahmed

03:19 02 Sep 23

Yvonne is awesome! Despite being pregnant (I was her last patient before mat leave), she put in effort to treat my shoulder pain.

Renia Lai

23:24 23 Jun 23

Kim is amazing and well knowledgeable! Only been to a couple of sessions for my shoulder and knees, not only she can identify my root causes/issues but fixed them right after the 1st session (plus listening to her advice and following though ;) ) Miracle or magic, whatever it is!

Marcelo L. Garcia

05:47 09 Jun 23

Mariana and Fabio are amazing! Great professionals. Experienced and good communicators. They really care for the well-being of patients and will not shy away from providing a diagnostic or recommendation that is not in their financial interest. Very ethical approach to the practice of physiotherapy/osteopathy. Will recommend to anyone seeking personalized care.

Dean Jesuvant

02:09 08 Jun 23

I have visited Van Sports & Physio twice now for an Achilles tendon issue. All of the staff have been incredibly helpful. Yvonne who is treating me has been great. She took time to understand the problem and takes time to get to know you personally as well. I would recommend if you need physio.

Jordan Field

21:51 10 May 23

Have been going to Kim for 2+ years for all different types of injuries and she always does an amazing job!! Super friendly & extremely knowledgeable. Always goes above & beyond :) highly recommend!!

Chantelle B

22:57 18 Apr 23

I was experiencing debilitating pain and after one session/assessment with Yvonne, I had more clarity, she took a gentle approach, and I am healed! She’s a magician! Plus the mango candies in the office they give out are delicious! Nice receptionist too.

Gustavo Costa

05:24 04 Apr 23

From the moment I walked in, I felt welcomed and comfortable. Fabio Bocchetti was extremely professional and knowledgeable, and took the time to listen to my concerns before beginning the session. During the session, he used a variety of techniques to help alleviate my pain and discomfort. I was pleasantly surprised at how effective the treatment was - I could feel an immediate difference in my body. Overall, I would highly recommend this place to anyone looking for high-quality care. The facility was clean and modern, the staff was friendly and professional, and the treatment was top-notch. I can't thank them enough for the amazing experience!"

Dylan Couper

16:28 23 Mar 23

I've done a lot of physio and Kim is my new fav of all time. I'll be back... at least until I'm fixed!

Bernie

15:09 13 Jan 23

Mariana is phenomenal. Very detailed and knowledgeable. Explains things well so I understand why I am doing certain exercises /motions. Best physio therapist I have had.

Jean Ricardo da Silva

22:42 05 Jan 23

Mariana is awesome. The best physiotherapist in town. She always understand my needs and injuries, always get me back on track. Very knowledgeable. Most of my soccer team has her as primary contact for recovery.

Vivi

00:21 30 Dec 22

Fabio is simply wonderful. Not only is he a lovely person but he is incredibly skilled, knowledgeable and a true healer. I am so grateful to have found him. :)

Lisa Stewart

21:16 02 Dec 22

Mariana was a miracle worker for me! I went in with acute shoulder/back pain. She discovered it was actually a rib that was out of alignment that was the source of the pain. I felt immediate relief following her treatment and couldn't be more thankful.

Sumeet

22:45 04 Nov 22

Yvonne and Collin are great and I can’t recommend them enough for anyone recovering from injuries hoping to return to full functionality and return to sports. They were able to work together to help develop a recovery plan for my shoulder knee and ankle in conjunction after an accident. They were very patient and supportive while pushing me to challenge myself during each session to help recover. They struck a great balance between managing pain while increasing strength. For anyone recovering from injuries or just doing a check up i would recommend they visit Yvonne and Collin

Kate

01:48 21 Oct 22

Mariana is amazing! She helped me return to running after my spine surgery. She is very helpful, responsive, and attentive.

Kate Young

15:05 07 Oct 22

Kim did a bike fitting for me and she was incredibly thorough, detail-oriented and made changes to my bike on the spot to help me out. It feels more comfortable already. She also provided me with active exercises to help address the underlying weakness that was part of the problem. 5 stars!

priya chandarrajan

20:23 28 Sep 22

Dr. Kim was so helpful and informative. She was very friendly and I really liked her treatment and feel much better.

Debi Tiesu

20:17 05 Aug 22

Mariana was superb …explained what, why she was doing.plus encouraging me. She has very strong hands…. She is conscientious, detail orientated, …communicates well. Look forward to my next appointment. Debi Tiesu

Soo-Mi Choe

15:07 26 Jul 22

Love the location of this clinic. Yvonne is knowledgeable, thorough and has great follow through. I know she has my treatment and wellbeing at top of mind.

Caroline Saint-Loup

00:16 24 Jun 22

I loved Mariana professionalism. She really took care of me and I felt in good hands. I had a lot of informations and could understand clearly what happened to my hips, what to do next and what to look for. I highly recommend. ?

Yogesh Rajan Singh

21:01 23 Jun 22

Yvonne was really impressive! Have had shoulder pain for years and have met many physios over those years! Not easy to spot the exact pain-point but Yvonne spent considerable amount of time and using techniques to zero-in on the zone of pain and whether it was a muscle, tendon, ligament. Well, after the treatment, there was definitely a lot of relief. Highly recommended!

Mark Koning

17:14 13 Jun 22

Came in with some light wrist pain from tennis. The Physio was very through in assessing and also offering very helpful stretches and movements to prevent any further injury. Lovely office, everyone is always smiling.

Heather Driver

00:56 09 Jun 22

This clinic is amazing! The staff really take the time to identify the source of your pain and injury. In addition to using the most up-to-date treatments the staff also develop very customized exercises to assist with recovery. Thanx Van Sports and Physiotherapy!!

Evan Shtatskyi

04:54 07 Jun 22

Fabio did an amazing job, after one session I got back full range of motion of my neck.

teera j

18:16 02 Jun 22

In my first visit, Yvonne was incredibly thorough, very knowledgeable and offered sound advice and direction to help recover from injury.

Maximilian Naudorf

03:24 09 May 22

Mariana is awesome ! Very competent woman. She knows her job. She helped me quickly. The exercises she showed me help. It gets better . I would go to her again anytime. Thanks a lot

Darren Louie

23:04 11 Jan 22

I'm quite careful about where I go and who I see as I've been dealing with chronic injuries to both my shoulders and hands for several years now. I was fortunately to come across Van Sports and Physiotherapy and made a few appointments with Michael to do Shockwave. I'm pleased to say that after several treatments, I've regained significant function to both my hands and shoulders, and my pain is almost all gone. I highly recommend this clinic and can only say thank you Michael for his care and professionalism.

Constanza leal diaz

16:45 07 Jan 22

My favorite physiotherapeuts. Mariana has great knowledge of Pilates Reformer. Kim also has helped me with my legs and neck issues. They are professional and have a great vocation of service. I highly recommend them!

Stefania Indelicato

20:18 18 Dec 21

The team here is professional, passionate about what they do, and always a good time, with some laughs!

Manyara Rinomhota

14:35 17 Dec 21

Van Sports never disappoints. Both my daughter and I have been looked after here by Yvonne and Michael for a few years. Their professionalism and the ease of booking and changing appointments are also among the reasons we continue to go there. Their use of varied techniques to get you back to the fullest mobility and healing make them the best for physio…in my humble opinion!

Donna Hull

21:24 26 Nov 21

This was my first time visiting the clinic. Kim was very thorough and I felt listened to, as well as hope for improvement with a tricky "stuck" shoulder. Kim is personable and explains what she is doing and why, as well as sent me off with a plan for healing.

Maureen Campbell

19:16 16 Nov 21

Mariana is very knowledgeable and I am very happy with her recovery plan she has come up with for me. I highly recommend her. The direct billing is so convenient and I truly appreciate Van Sports offering this service!

E Y

04:53 30 Oct 21

Amazing experience. She’s very friendly and she cares about your treatment! Definitely feels better after the treatment and doing the exercises at home!

HDS

05:11 23 Oct 21

In one word, Kim is "great"!!! Each time I hurt myself, I definitely know who to call. She is friendly, skilled, and a great listener. Thanks Kim!!!

Matthew Lynam

21:58 07 Oct 21

Working on torn muscles and helping with stretching exercises - It's never painless, but its always amazing - Yvonne more or less saved my messed up shoulder and keeps you honest with your personal actions. Ya Gotta Stretch and do the work.

Felipe Antunes

14:36 14 Sep 21

I did the initial assessment with Mariana and she is just outstanding. She is very knowledgeable and her assessment was thorough to make sure she could find the root cause for the pain and discomfort. The treatment suggested should address that in the long run and some easy and quick exercises to do at home should help as well.

Steve Kipp

01:56 10 Sep 21

I have been coming to Van Sports and Physio Therapy for two years now and all I have to say is I have never had better treatment ever! They’re a very caring group who have your health as their best interest!

Eddie Williams

13:35 09 Sep 21

Great physiotherapy spot. I have been seeing Yvonne for years now, she is fabulous. Love the IMS treatment.

Sonia Bashash

18:40 30 Aug 21

I found Van Sports & Physiotherapy online and thought to check their website. The booking process was super smooth and I was able to meet Mariana the next day. The staff is friendly and there was no waiting both time I visited. I have done two sessions with Mariana so far, and she is awesome! Friendly, easy o talk to, and have seen great improvements on my injury. Looking forward to future sessions and recover soon!

Bernard Moser

04:24 05 Aug 21

Great communicator. Listened and responded to my suggestions. A great experience!!

Gustavo Cunha

06:03 01 May 21

Mariana is an excellent professional. The clinic is very well located, modern and equipped. Best experience I could have

Stephanie Forbes

05:42 21 Apr 21

Mariana was so knowledgeable and caring. I felt so taken care of from start to finish abs she was thoughtful in her treatment recommendations. Lee at reception was also super friendly and made my experience enjoyable!

mahkia ei

23:32 14 Apr 21

Having spasm for 2 weeks and seeing couple of physiotherapists and massage therapists, van Sports was the last and best solution! Mariana did magic! Definitely recommend her and Van sports and will come back again!

Laura Torres

17:34 09 Mar 21

I've seen Siobhan for 6 months, she's excellent! The different injuries I've had in my knee and hip have improve notoriously with the treatment.. She's very clear in explaining what is happening with your body (for me education is important so you can manage your injuries properly), giving you variate of exercises to do at home and answering all your possible questions. I feel very well-cared for and I'm super grateful for such a positive impact in my health. I'd recommend her 100%

Claire

05:55 08 Mar 21

Used to see Michael for a running injury - he was fantastic and worked with me diligently to get to the root cause of the problem opposed to quick fixes I've experienced at other clinics. Will be visiting the VanSports team again this week for a separate concern. Communication is always fantastic with incredibly quick response times for all inquiries. All team members are friendly, seem down to earth, genuinely interested in helping you and create a relaxed yet professional environment. Side note, location is great being downtown Vancouver.

Luis Lima

14:54 27 Feb 21

Mariana is very knowledgeable. She created great goals for my recovery, based on my request to go back to play sports.

Shikhar Joshi

05:05 12 Jan 21

Woke up with a stiff neck and decided to try this clinic out as its centrally located. Booked an appointment with Mariana and it turned out to be amazing! Within a few minutes she was able to diagnose the problem and reduce the pain with some massage and shockwave therapy. Also, seamless experience at the reception as they directly billed my insurance provider. 10/10 would recommend

Keoagile Dinake

02:15 16 Dec 20

Yvonne is kind, knowledgeable in her expertise and extremely helpful at resolving the issues that cause pain and injuries to my body. I’d recommend her service to anyone.

Sharon Best

03:54 08 Dec 20

I’m relatively new to Van Sports and Physiotherapy but I’m so glad I found them. The level of care has been fantastic and the clinic is very welcoming. I’d have no hesitation in recommending the clinic to anyone in need of first class help.

Stephanie Lee

03:50 05 Nov 20

I’ve seen Kim twice for general/ work related aches and pains. She addressed all my concerns and the amount of knowledge she bestowed upon me left me thoroughly impressed. Highly recommend!

Michelle V

17:09 09 Oct 20

KIM MCARTHUR YAE is a registered Physio at this office and I was recommended to her by my amazing friend Shelby so I knew I’d be in good hands! Kim is brilliant and really knows how to help you achieve your goals, whether you are an athlete and trying to get stronger or fix muscles that you are overworking (I originally went to her for my knees during training for Tough Mudder) or if you were in an accident and need help healing from injuries (this is what she is helping me with now). She is multi talented and offers so many different kinds of treatment! I can’t support her enough or encourage everyone to go see her if you care about your fitness and body!! She’s also very funny and relatable and has a great energy about her! Thanks so much Kim for everything!

Darryl Halse

00:16 30 May 20

I've been working with a frustrating shoulder injury for 2+ years and finally feel like I'm making meaningful progress to recovery now that I'm working with Siobhan at Van Sports & Physio. I've been really impressed by the combination of knowledge and willingness to explain what we're doing and how each step is getting us closer to the ultimate goal. I like to know -why- we're doing what we're doing, not just what to do. I've had questions / challenges in between sessions that always get answered promptly over email. They've also been proactive with Covid-19 precautions providing gloves and masks when needed. Looking forward to continuing my rehab and ultimately getting back to 100%. Highly recommend if you're looking for a physio that will guide you through the entire recovery / rehab process.

Linda Ann Farruggia

00:07 21 Feb 20

Yvonne Law is an awesome physiotherapist, highly recommended. She takes her time going through exercises, will include manual massage techniques, EMS and ultrasound if needed. Very helpful for different concerns.

M Singh

23:44 01 Oct 19

Good guys to visit on short notice

Rosa Tang

14:48 08 Sep 19

I've been working with Siobhan for over a year now on a meniscus injury in my right knee. She has been phenomenal with supporting me and giving me exercises and stretches that really help to strengthen and alleviate the knee pain. I see her once a month for maintenance (because I'm terrible at not doing her prescribed exercises every day) and then once a week whenever my knee pain feels worse. If I followed her instructions more rigorously, I'm sure I wouldn't have to keep seeing her for physio. The rest of the staff here are also very friendly and always remember my name!

Dong Lam

17:53 07 Jun 19

I've had a sprain ankle problem for over 4 years now from playing competitive soccer and sports. Recently injured it again a month back and thought I try out Physiotherapy for the first time. I'm grateful I got to meet Siobhan and she has been amazing, actually first week I was able to go back to training at the gym, but very lightly. Absolutely recommend them to anyone, I've actually recommended them already to two of my friends.

Cameron Meade

23:09 02 Feb 19

I had a deep tissue muscle injury. Yvonne the physiotherapist is great. Extremely professional and knowledgeable. I would highly recommend her to anyone.My experience working with her has been extremely positive. I am almost back to a 100% and without her great skills I'm pretty sure I would have not recovered in such a timely manner.Thank you Yvonne!!!

Aviral Garg

16:07 28 Jan 19

I have had appointments with both Yvonne and Fabio and they both are great! Helped me a lot with my back pain issues.

Vanessa Flak

22:27 23 Jan 19

I just had my first appointment with Siobhan for a chronic, nagging problem that I've seen other physiotherapists for in the past. The assessment and treatment she gave was soo thorough and I'm finally optimistic about getting better! Thanks Siobhan

Glenda Powroznik

18:02 03 Jan 19

Kim's the best physiotherapist in Vancouver. I do not hesitate to recommend her

Chelsea Stunden

15:54 23 Nov 18

I am seeing Yvonne Law for an ICBC knee injury. She is awesome and feels like an old friend. If you forget an outfit or just don't want to bring anything they have clothes you can wear. The people at the desk are also really friendly every time. The location is right by the Granville skytrain which makes it convenient. I had some trouble finding the office in the building the first time. It's on the 5th floor of the building, and if you go outside of regular business hours you have to call for them to come get you in the lobby.

Katka Dojcakova

20:45 26 Sep 18

Suobhan was able to put me back to my tennis in no time!

bstyle killa

17:21 17 Apr 18

ZiLi Wang is amazing, see him. He is really cool got a very caring sincere vibe and he fixed my back. I love this place. Great reception. Great atmosphere.

Babak Teymourian

07:36 25 Feb 18

This place is amazing! Zili has made a big difference in my healing process. I definitely recommend this office and Zili.

Klaudia Budniak

20:07 16 Jan 18

It's been several months that I am seeing Yvonne Law because of a knee injury and she is great! She is extremely knowledgeable and the exercises are well adapted to my needs. Yvonne is ready to answer any questions and explain everything in details so I understand why I am doing a given exercise, on what muscle is the impact and how it will help my knee to get better. I definitely recommend Yvonne Law and Van Sports and Physiotherapy!

Amine Berrada

20:44 07 Jan 18

Yvonne is very knowledgeable and competent. I went for a shoulder injury that has been bothering for quiet some time. I recovered faster than I expected, and got back to the gym. Staff is very as well.

Y Lee

18:52 22 Oct 17

Finding a right physiotherapist has been a very challenging task for me until I met Kim after reading reviews; I want to thank everyone who left reviews on Kim! I have been getting treatments from Kim since my running injury in July and treatments from Kim have been highly beneficial to my recovery to say the least. Kim is extremely knowledgeable and shares her knowledge in a way that makes sense to me. Kim will tell you what you need to hear to recover and avoid injury in future with genuine understanding, concern, and respect in her voice. I am aware physiotherapist as Kim is hard to find. I am so glad to have found her as I plan to continue to pursue my passion for running and will be needing help throughout. I also want to mention that everyone at Van Sports& Physiotherapy has been so friendly and welcoming. I so appreciate Karen’s warmth, patience, and help with everything. Thank you,

Mashael Alghamdi

21:12 02 Mar 17

I would definitely give them more than 5 stars, they are literally professional. The comments shows that too . I have an amazing experience with Yvonne Law. She is really taking care of her patients

Patrice Bowler

18:13 16 Sep 16

Kim is an incredible physiotherapist! I have now gone to her with three injuries and her methods have been so incredibly effective and efficient. She understands that people can't necessarily take time off work to heal, so she gives easy to do exercises for at home, work or even when you're out and about. Kim's communication is very clear and direct and she made it very easy to understand what was happening with my injuries and how the exercises were going to heal them. She is super easy going and funny, which helps so much because I always feel like there is no hope for recovery when I show up to see her. Her positivity, support and humour makes me believe that I can heal my body and feel like a human again! As long as I live in Vancouver, I will never go to anyone else!

Peter Moffat

18:45 03 May 16

Kim is a no nonsense, very technical physiotherapist. She's been helping me maintain good health while I compete at a high level in adventure racing, cycling, and triathlon. She's helped me overcome stubborn IT band issues, neck and back problems, and has given me an exercise regime that has helped improved muscle imbalances, core stability, and strength. I highly recommend Kim - she's helped me tremendously!!

Scott Kuehn

22:02 16 Mar 16

Kim is top notch. Her diagnosis skills and pragmatic treatment plan have worked wonders for a long-standing running injury. Moreover, she is super personable and seems to genuinely care about my recovery. Definitely the best physiotherapist I have ever been to. Highly recommended.

Tracey Power

19:52 20 Sep 15

If you need a physiotherapist, Kim is the best. I was dealing with neck and upper back pain for a year before I found Kim. I tried what felt like everything and since seeing Kim, I'm pain free, stronger and more aware of my posture while I'm working. I work in theatre which can mean at times my job is highly physical and at other times sitting for hours at a computer writing. I have recommended others to Kim and they have been just as happy as me. She helps you understand why your body is reacting the way it is and implements ways to fix and prevent it happening again. I can not recommend her enough.

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